Return & Refund

Return & Exchange Policy

We are responsible for what we sell. If you are not completely satisfied with your purchase, we offer easy Return & Exchange Policy. 

We allow Return & Exchange of the items purchased from Cibori.com within the specified days from the date of delivery as mentioned below. 

Return & Exchange is allowed provided the product is in original condition i.e. unused, unwashed, unaltered, untampered & in saleable condition with original tags, invoice & packaging intact (For e.g. Shoes to be sent along with the brand shoe box) 

All products received will undergo quality check after the product has been received at our Warehouse.  If the product picked does not pass the quality check, we shall ship it back to you. 

The return or exchange can be done within 7 days after your order is delivered.

• In case the customer received defective/wrong product(s), the reverse pickup will be generated by us and the shipping charges will be covered by us only.
• If the customer’s pin code is non-serviceable by our courier partners, then the customer is liable to self-ship the product(s) and the shipping charges are 100% refundable if you received defective/wrong product(s).(Max Courier Charge Rs 100 Refundable)
• If there is any size issue/wrong product(s) placed by the customer, then he/she has to bear the shipping cost.
• Kindly pack the product(s) properly to prevent damage during transit. Please ensure the product(s) must be in unused condition with all tags and packaging.

We do not accept any Return & Exchange of any altered garments. Like Stitched Blouse.

• We Do Not Accept Products that are damaged due to negligence towards Wash Care instructions not being followed as per wash care label.
• We Do Not Accept Products bought from our partner stores and other marketplace websites

Refund Policy

Refunds will be provided in terms of Cibori Wallet point or Coupen Code. Validity of the wallet money or Coupen will be for 1 year from the date of accrual.

 (Note We Will Not Give Refund For Order )

Once we receive the product at our warehouse.  Then After We will Process For Our Wallet Credis Transfer or Coupen Code As Customer Wish.

Terms and Conditions for Returns & Exchange

Cibori.com will not be responsible for any incorrect voucher issuance against returns arising due to erroneous input by the customers. The customer takes the complete responsibility of the accuracy of the information provided.

Cibori.com Credits/coupen will be issued within 2-3 business days of receiving the product.

You can return either complete order or some items from the same order.

Please make sure you seal the packet completely before handing over to courier partners.

Please use separate packets for items from separate orders.

Raising the Return/Exchange request

By E-mail:- Support@Cibori.com

Call/Whatsapp :- +91 6354950319

Things To Consider

• The customers are requested to check the size guide before placing the order.
• The color of the product(s) may vary as per the customer’s screen resolution.
• Please Note: Due to hygiene reasons Naths(Nose Pin) and Toe Rings are not Returnable.
• Please provide your WhatsApp registered number for timely updates and a better shopping experience.